For all the hand-wringing over privacy, Britain’s high streets, gyms and offices are about to be flooded with cameras hiding in plain sight.
The latest generation of so-called smart glasses, most notably Meta’s Ray-Ban range, has become one of the fastest-selling consumer electronics products in history, and the world’s largest technology companies are queuing up to follow suit.
The commercial momentum is undeniable. Meta has now shipped more than seven million pairs of its Ray-Ban smart glasses, made in partnership with Franco-Italian eyewear giant EssilorLuxottica, and the device accounts for more than 80 per cent of the global AI eyewear market, according to Counterpoint Research. Mark Zuckerberg, Meta’s chief executive, told investors earlier this year that the glasses were “some of the fastest-growing consumer electronics in history”, a rare bright spot for a company that has spent tens of billions of dollars chasing the metaverse with limited return.
But the same product line is now sitting at the centre of a rapidly widening privacy row that could shape regulation, workplace policy and consumer trust for years to come, and which British SMEs, from beauty salons to cafés, are already being forced to think about.
A camera in every frame
The appeal of the device, on paper, is straightforward. The Ray-Ban model carries an almost invisible camera in the frame, small open-ear speakers in the arms, and a discreet indicator light. Wearers can take a photo, capture video, place a phone call or summon Meta’s AI assistant with a tap on the temple. For early adopters such as Mark Smith, a partner at advisory firm ISG, the attraction is mundane rather than futuristic. He wears his every day, he says, because they let him take a call or listen to a podcast while washing up without blocking out the room, and spare him from pulling out a phone to capture a moment while travelling.
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