In a world that is becoming progressively digitalised, it is important to have a clear understanding on how industries can work collaboratively with the likes of AI to ensure they are not left behind.
Gaining this understanding early will help avoid scaremongering and allow businesses to use the development of technology in their favour as opposed to it being a threat.
Although I appreciate digitalisation is inevitable, I have learnt it is a fine line between using technology to enhance roles and allowing it to destroy important human needs. I have previously discussed my uptake of a ‘dumbphone’, after gaining awareness on how the reliance of digitalisation can be blinding of many crucial elements such as empathy and acknowledgement, only to be replaced with the urge to compare and brag. Now I have boundaries in place for where and when I allow life to be digitalised, I have a clearer understanding of how it is appropriate to use technology in the industry and when it can even be harmful.
AI can be used productively in mentoring, aiding humans to make the process more efficient. It is incredibly effective at sorting through vast amounts of information at an incomprehensible rate, which can be useful for matching appropriate mentoring partners, distinguishing those with similar interests and compatible ways of working. Additionally, AI can be used to construct tailored learning paths, based on a range of inputs, it can decipher the appropriate steps, learning styles and relevant resources for each mentee. This can be a useful guide that a human mentor can adjust accordingly and help apply, but shouldn’t be relied upon.
Although AI is a helpful tool, that provides many positives when integrated correctly, it is important to be aware of its limits and not use it as a shortcut over human-to-human mentoring. AI can only produce an output using pre-existing information. Unlike the human mind, it is unable to form new answers for problems that require unique information. The answers AI currently produce must already exist, which restricts the how tailored the answers provided can be. Whilst many circumstances faced in mentoring aren’t likely to be a singular experience, AI doesn’t consider how individual thoughts and feelings have implications on appropriate methods for different individuals, massively reducing the effect of what mentoring can offer.
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