Two in five UK crypto investors have had payments blocked or delayed by their bank when trying to buy digital assets, according to new research by IG.
The study highlights growing tensions between retail investors and high street lenders, with 40% of crypto users saying they had faced restrictions when attempting to purchase tokens.
Banks typically justify such interventions on the grounds of fraud prevention. However, the UK public appears unconvinced by that reasoning. When asked, 42% of adults said they opposed banks interfering in crypto transactions, compared with just 33% who supported such action.
For many investors, the restrictions are more than an inconvenience. More than a third (35%) of respondents said they had switched banks to one more amenable to crypto purchases, while 29% had filed a formal complaint. A further 22% reduced the size of their transactions to avoid being blocked, and 10% said they had abandoned their attempts altogether.
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