NatWest Group has opened applications for the second year of its Fintech Programme, calling on UK-based fintechs that are using artificial intelligence to reshape the future of customer experience in financial services.
The 2026 programme will run for 12 weeks and is aimed at pre-Series A and Series A fintechs with proven product-market fit and commercial traction. Successful applicants will receive hands-on support from NatWest’s Innovation team, alongside access to senior decision-makers, mentorship, and opportunities to explore potential collaboration with the bank.
Participants will also be able to tap into NatWest’s wider innovation ecosystem through a programme of in-person events and workshops, some of which will take place at the bank’s Accelerator Hubs across the UK, including its new London hub.
This year’s theme, How AI is Shaping the Future of Customer Experience, reflects the rapid pace of technological change in financial services and the shifting expectations of consumers. NatWest says the programme will focus on emerging trends such as agentic AI, the rise of smart devices, and the development of new customer touchpoints beyond traditional banking apps.
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