The eGovPH Super App has been restored following reports of service disruptions attributed to a surge in user activity, the Department of Information and Communications Technology (DICT) said on Friday.
DICT Undersecretary for e-Government David L. Almirol Jr. clarified that the temporary downtime was not caused by a security incident but rather by an overwhelming influx of simultaneous transactions on the platform.
“Our servers were overwhelmed due to the surge in eGov usage, especially following the launch of new features,” Mr. Almirol said in a statement. He noted that the app currently has around 40 million users, contributing to the high demand.
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