By Beatriz Marie D. Cruz, Senior Reporter
THE PHILIPPINE information technology-business process management (IT-BPM) industry slashed its revenue and employment targets for 2028, citing the rapid adoption of artificial intelligence (AI) and intensifying global competition.
In its revised roadmap, the Information Technology and Business Process Association of the Philippines (IBPAP) projected that under a downside scenario, the IT-BPM industry could post $43.3 billion in revenues and 1.85 million in AI-enabled workers by 2028.
Under a best-case scenario, the industry is expected to generate $50.5 billion in revenues and boost its headcount to 2.14 million by 2028.
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