American Airlines has revised its policy regarding booting passengers from planes, potentially making flyers harder to “bounce.”
“We strive to cultivate a sense of community and provide a travel experience where everyone feels welcomed,” the airline wrote in the revision to their inflight manual, A View From The Wing reported.
The rule changes were prompted by an incident over the summer, in which AA was sued after eight African-American passengers were kicked off a flight from Phoenix to New York over a body odor complaint.
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