Earlier this month, Dr. Kathryn Ambeau logged onto LinkedIn to alert fellow psychologists to a shocking discovery she made about her personal information online that might also affect her colleagues.
An emotional support platform known as 7 Cups had created and posted a profile of her to its website without her consent, as if she might be available to provide therapy to the company’s users.
The profile, which used her maiden name Lawing, presented details about her therapeutic approach and expertise below a button that read “send message.” But Ambeau had no relationship with 7 Cups and, in fact, had never heard of the company.
While 7 Cups maintains that its directory is vital to helping people search for mental health care, Ambeau, other therapists, and mental health experts say they believe it misleads consumers and falsely affiliates providers with the company.
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